Cultivating Neighborhood Prosperity - MetroHealth
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Cultivating Neighborhood Prosperity


In line with the established MetroHealth value of Inclusion and Diversity, there is a focus on attracting a diverse applicant pool for jobs.

  • MetroHealth Human Resources staff have reached out to more than 100 leaders at educational institutions and other organizations to help build a diverse applicant pool.
  • All applicants are considered on their individual merits, and the most qualified candidates are selected.
  • An immediate goal for 2014 was to increase racial and ethnic diversity of candidates interviewed for management positions (manager, director and VP) to 20 percent. In actuality, 37 percent of those interviewed were racially and ethnically diverse. The result was that 38 percent of the hires were diverse.
  • For calendar year 2015, the goal expanded to include underrepresented gender (considering labor market statistics) and reached for 40 percent of the interview candidates to be diverse. For all management positions, more than 79 percent of the candidates interviewed satisfied the new goals and 71 percent of the hires fit the new diversity standards. Physician recruitment achieved similar success, with 68 percent of the candidates interviewed being diverse (with the addition of gender) and 67 percent being diversity hires. In nursing, the 2015 goal was that at least 25 percent of the candidates interviewed were racially/ethnically diverse, veterans and/or men. Diversity candidates accounted for 40 percent of the nursing interviews and 32 percent of the hires.
  • The 2016 goal remained consistent with the prior year of 40 percent of the interview candidates for management and physician positions being diverse. For all management positions, 79 percent were racially/ethnically and/or gender diverse, resulting in 76 percent of diverse hires. For physicians, 48 percent of candidates interviewed satisfied the diversity standard as did 50 percent of the hires.
  • In nursing, 2016 goals also remained consistent with prior year, resulting in diversity of 38 percent of the interviews and 33 percent of hires.
  • In 2017, 35 percent of all management interview candidates were racially/ethnically diverse and 83 percent were either racially/ethnically or gender diverse. Subsequently, over 41 percent of hires were racially/ethnically diverse. For physicians, 70 percent of all interview candidates were racially/ethnically or gender diverse, resulting in 75 percent of the hires.


As of December 31, 2017, MetroHealth reached a total of 7,467 employees.

  • That is more than a 20 percent increase in the last five years, adding to city and state payroll tax revenue.
  • It also is more than 1,300 additional employees to support the innovative programs that improve the health of the community.
  • Through MetroHealth’s Tuition Reimbursement Program and collaboration with College Now, MetroHealth is encouraging continuing education for its workforce, which supports local institutions of higher learning and enables employees to advance in their fields. Funds that individuals save through both programs, and increased earnings, create more disposable income to be invested in Northeast Ohio.


To help prepare Cleveland Metropolitan School District high school students with special needs for future careers, MetroHealth kitchen staff teach them about hospital kitchen production.

  • Students come to MetroHealth once or twice a week to gain hands-on experience.
  • They can remain in the program until age 21. Then, based on their skills, they may enter the general workforce or participate in the Cuyahoga County Board of Developmental Disabilities work program. Some individuals may eventually become Food and Nutrition Services interns in MetroHealth’s Training Program for Adults with Disabilities, which can lead to employment at MetroHealth.


As the cultural and economic hub of the Hispanic/Latino community in Northeast Ohio, La Villa Hispana is geographically centered on the intersection of West 25th Street and Clark Avenue and extends about a quarter mile in all directions

  • La Villa Hispana is a cultural placemaking* initiative with a concentration in two areas:
    1. La Plaza Central/Central Plaza, which hosts public gatherings that include music, arts and culture and food, and is also the home of La Placita, a Latino-themed festival and market.
    2. The MarketPlace @ La Villa, which serves as a small business incubator, offering unique opportunities for local entrepreneurs to create and grow local businesses.
  • More than 3,500 participated in La Placita during the 2017 season.
  • The entire effort is led by an executive steering committee and community stakeholders including the local councilperson and local community development corporations, Hispanic Business Center, Hispanic Alliance, Julia de Burgos Cultural Arts Center, MetroHealth, neighborhood residents and the faith-based community.

*placemaking: a people-centered approach to the use of public spaces to bring together and benefit a community.


Food and Nutrition Services has a program to train adults with disabilities to work in the hospital’s kitchen as interns.

  • Individuals who perform well are hired for permanent positions. Since the program began in 2014, MetroHealth has hired three interns to transport food carts, sanitize equipment and clean the kitchen.
  • The program earned MetroHealth an Inclusion Award from the Cuyahoga County Board of Developmental Disabilities in April 2015, along with praise for expecting the same high standards as for other employees and conveying dignity and respect.
  • With this success, the goal is to expand the program to other departments.


The job fair offers an opportunity for transgender and gender non-conforming individuals to attend career workshops and one-on-one sessions for career development, and to meet potential employers.

  • The third annual event, hosted by MetroHealth in 2017, attracted more than 80 participants, 20+ community partners and 18 employers.
  • A resource guide with information about the MetroHealth Pride Clinic and lesbian, gay, bisexual and transgender (LGBT)-friendly organizations was distributed.
  • The transgender community has a national unemployment rate three times the overall rate, according to the most recent U.S. Transgender Survey.
  • MetroHealth was recognized as a 2017 Leader in LGBTQ+ Healthcare Equality by The Human Rights Campaign Foundation, the educational arm of the country’s largest civil rights organization.